Nurse Informaticians Report Low Satisfaction and Multi-level Concerns with Electronic Health Records: Results from an International Survey

Maxim Topaz, Charlene Ronquillo, Laura Maria Peltonen, Lisiane Pruinelli, Raymond Francis Sarmiento, Martha K. Badger, Samira Ali, Adrienne Lewis, Mattias Georgsson, Eunjoo Jeon, Jude L. Tayaben, Chiu Hsiang Kuo, Tasneem Islam, Janine Sommer, Hyunggu Jung, Gabrielle Jacklin Eler, Dari Alhuwail, Ying Li Lee

Research output: Contribution to journalArticle

18 Citations (Scopus)

Abstract

This study presents a qualitative content analysis of nurses' satisfaction and issues with current electronic health record (EHR) systems, as reflected in one of the largest international surveys of nursing informatics. Study participants from 45 countries (n=469) ranked their satisfaction with the current state of nursing functionality in EHRs as relatively low. Two-thirds of the participants (n=283) provided disconcerting comments when explaining their low satisfaction rankings. More than one half of the comments identified issues at the system level (e.g., poor system usability; non-integrated systems and poor interoperability; lack of standards; and limited functionality/missing components), followed by user-task issues (e.g., failure of systems to meet nursing clinical needs; non nursing-specific systems) and environment issues (e.g., low prevalence of EHRs; lack of user training). The study results call for the attention of international stakeholders (educators, managers, policy makers) to improve the current issues with EHRs from a nursing perspective.

Original languageEnglish
Pages (from-to)2016-2025
Number of pages10
JournalAMIA ... Annual Symposium proceedings. AMIA Symposium
Volume2016
Publication statusPublished - 1 Jan 2016

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    Topaz, M., Ronquillo, C., Peltonen, L. M., Pruinelli, L., Sarmiento, R. F., Badger, M. K., Ali, S., Lewis, A., Georgsson, M., Jeon, E., Tayaben, J. L., Kuo, C. H., Islam, T., Sommer, J., Jung, H., Eler, G. J., Alhuwail, D., & Lee, Y. L. (2016). Nurse Informaticians Report Low Satisfaction and Multi-level Concerns with Electronic Health Records: Results from an International Survey. AMIA ... Annual Symposium proceedings. AMIA Symposium, 2016, 2016-2025.